Treatley, a subscription-based service offering discounted gift cards from various South African retailers, partnered with Coffee Creative to enhance its digital platform. The goal was to create an intuitive, user-friendly website that simplifies the subscription process and enriches the customer experience, thereby increasing engagement and satisfaction.
The challenge
Develop a seamless digital platform that allows users to easily subscribe, select, and redeem gift cards from a wide range of retailers, ensuring a smooth user experience and efficient backend management to handle subscriptions and gift card distributions.
“Empowering users with effortless gift card access.”
The process
We designed a website with streamlined subscription workflows, integrated retailer options, and automated delivery systems to enhance user satisfaction and operational efficiency.
01
User-Friendly Subscription
- Simplified subscription steps to encourage user sign-ups.
- Provided clear information on subscription plans and benefits.
02
Retailer Integration
- Integrated a wide array of retailer gift card options.
- Enabled users to browse and select preferred gift cards easily.
03
Automated Redemption System
- Implemented automated delivery of gift cards via WhatsApp, Email, or SMS.
- Provided clear instructions for gift card redemption to enhance user convenience.
The solution
We developed a streamlined digital platform that simplifies the subscription and gift card selection process. The website’s responsive design, diverse retailer integration, and automated delivery system provide users with a convenient and efficient experience, enhancing Treatley’s value proposition and customer satisfaction.
“A fantastic experience from start to finish. Coffee Creative Studio demonstrated excellent project management, keeping everything on track while ensuring smooth collaboration with our team. Their ability to integrate third-party systems seamlessly was key to our platform’s success, and their structured approach made the entire process stress-free.”
Summary
Treatley’s enhanced digital platform, crafted by Coffee Creative, offers a seamless and engaging user experience. By focusing on simplifying subscriptions, integrating diverse retailer options, and automating gift card delivery, the website effectively increases user satisfaction and positions Treatley as a leader in the digital gift card market.
